Senior Property Claims Representative

Company: United Heritage Insurance
Location: Meridian
Posted on: May 27, 2023

Job Description:

Senior Property Claims Representative - Applications accepted through 6/2/2023United Heritage Insurance exists to help people achieve financial security and peace of mind through quality insurance products. We achieve this by being a caring and trusted partner who delivers outstanding customer service.Our Property and Casualty company is an established fire insurance company serving four states. Our close-knit team prides itself on excellent customer service and adaptability.Job SummarySpecialized focus on advanced property claims. Investigates, inspects and evaluates claims by telephone or in-person and determines extent of liability. Issues payment on claims within prescribed authority and in the best economic interest of the Company and policyholders. Case load will generally consist of medium to high complexity property claims.Primary ResponsibilitiesInvestigates coverage and obtains facts related to all property claims assigned.Interviews insureds, claimants, witnesses, and any other persons necessary, obtaining relevant information to determine coverage with regard to property claims assigned. Recommends denials where the facts support this determination.Obtains, checks, and analyzes items of investigation and damages, such as material damage and property estimates and bills, police reports, medical records and bills, photographs and diagrams. Recognizes subrogation opportunities and accurately documents the claim file to enhance recovery.Provides complete and accurate file documentation.Maintains accurate reserves.Verifies and evaluates all information obtained and issues claim payments within prescribed authority.Prepares and submits recommendations for claim handling and requests authority from proper level of management when applicable.Develops and utilizes resources and uses good judgment in order to provide the best service to policyholders while controlling claims costs.Provides professional, prompt and efficient claims service to all claim customers.Additional ResponsibilitiesAccomplish tasks as appropriately assigned or requested.Accompany Marketing staff on agency visits.Knowledge and Skill RequirementsBachelor's Degree or equivalent experience5-7 years of experience in property claimsHAAG, IICRC, or WTR designation, preferredExcellent communication skillsAbility to analyze information and make sound decisionsStrong understanding of Xactimate, Word and Excel software programsGood organizational skillsExpressive of United Heritage core beliefs: "We Care, Relationships Matter, Do the Right Thing, Own It, Believe it's Possible"Working Conditions:For Field: Most work will be done in office with occasional field work. Some overnight travel may be required. Evening and weekend work may be required in cases of emergency (e.g. storms, floods or other naturally occurring catastrophic events, etc.) or when parties to a claim cannot be contacted during normal business hours. Some driving, or other physical exertion may be included.For Office: Work is performed in an office environment. Required to sit for long periods of time. Visual acuity to perform reading and computer functionsWorkplace Culture and BenefitsUnited Heritage Financial Group is an established and growing company. We offer a flexible work environment and pride ourselves on a culture of innovation and inclusion. Our company offers professional development, mentorship and opportunities to give back to the communities we serve. Our competitive compensation and benefit package includes a 401(k) plan with company match and immediate vesting, profit sharing, company paid disability, paid parental leave, a paid volunteer day, 11.5 paid holidays plus an additional floating holiday, and a generous PTO/vacation plan based on length of service with the company. Our standard full-time work week is 37.25 hours/week - we close at 3:00 on Fridays to kick off the weekend! United Heritage firmly believes in supporting employees and our community; we actively support local charitable agencies and make sustainability and social responsibility a priority.This position is eligible for healthcare, dental, and vision benefits on day one and a new hire mentor program to support a successful onboarding experience!All employees will be subject to a criminal and credit background check as a requirement of employment.California residents, click here to view our CCPA Privacy Notice at Collection.

Keywords: United Heritage Insurance, Meridian , Senior Property Claims Representative, Other , Meridian, Idaho