MeridianRecruiter Since 2001
the smart solution for Meridian jobs

Teleperformance Customer Service Rep (Meridian,ID)

Company: Teleperformance
Location: Meridian
Posted on: September 5, 2019

Job Description:

About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Your Impact
Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

  • Handle and carefully respond to all customer inquiries by building excellent rapport and confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
  • Ability to troubleshoot basic issues related to office technology
  • Comfortable providing live demos with customers over video
  • Create, build and nurture relationships with customers by providing a unique Setup experience
  • Able to communicate technical aspects of our products in non-technical terms
  • Deliver an incredible Personal Setup session online including; positioning, demonstrating and sharing features of products Requirements
    • Over 18 years of age
    • Ability to type 35 wpm
    • High School Graduate or GED
    • Basic computer aptitude in Windows and/or Mac Soft Skills
      • Positive and outgoing attitude
      • Excellent communication (oral and written skills) with interpersonal and presentation skills
      • Creative problem solver
      • Active listening
      • Comfortable working with ambiguity
      • Team player We Highly Prefer
        • 6 months call center and/or tech support experience
        • Availability to work various shifts
        • Logical problem-solving skills, ability to multi-task, and ability to utilize the client approach to troubleshooting
        • Organization and work prioritization skills
        • Availability to work various shifts
        • Familiarity with iOS and/or MacOS, or compatable technology, is preferred Being One of Our People
          It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

          Teleperformance is an Equal Opportunity Employer

          Associated topics: agente de servicio al cliente, call center representative, csr, customer care specialist, customer service specialist, platform support, representante de servicio al cliente, service, support, telephone service representative

Keywords: Teleperformance, Meridian , Teleperformance Customer Service Rep (Meridian,ID), Sales , Meridian, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

Sales Account Executive - Boise
Description: Job DescriptionDo you want to be a part of an amazing culture and also have a great income opportunity DE is one of North America's fastest growing media companies of any kind and we have a spot for (more...)
Company: Decided Excellence Catholic Media
Location: Boise
Posted on: 09/17/2019

Retail Sales
Description: Overview br br The Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Boise
Posted on: 09/17/2019

"$20/HR Solar Sales Canvasser")
Description: Entry Level Canvasser br br We are currently seeking an Solar Sales Canvasser to support our Solar/Photovoltaic team in Denver. The outside sales representative is responsible for generating leads (more...)
Company: Encor Solar
Location: Boise
Posted on: 09/17/2019

Insurance Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Nampa
Posted on: 09/19/2019

Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts. They
Company: O'Reilly Auto Parts
Location: Meridian
Posted on: 09/17/2019

Licensed Life Insurance Agent - Work any time, from anywhere
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom br br Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance (more...)
Company: Assurance Wireless
Location: Nampa
Posted on: 09/20/2019

Medical Device Sales Webinar Appointment Setters
Description: Do you know any one who may want to do preventative medical device sales appointment setting FDA CLEARED MODALITY PROVEN OVER
Company: Joseph Quinn
Location: Boise
Posted on: 09/20/2019

Call Center Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Meridian
Posted on: 09/19/2019

Inbound Customer Service Agent
Description: Mommy Jobs Online is now looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customers product questions, promote
Company: Mommy Jobs Online
Location: Nampa
Posted on: 09/20/2019

PT/FT Customer Service Reps Needed
Description: Elite Nationwide Company Seeks Customer Service Reps to talk to our Prospective Clients about our
Company: Ameriplan
Location: Meridian
Posted on: 09/20/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Meridian RSS job feeds