MeridianRecruiter Since 2001
the smart solution for Meridian jobs

Customer Service Rep (Call Center) (Meridian,ID)

Company: Teleperformance
Location: Meridian
Posted on: August 13, 2019

Job Description:

DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Your Impact
Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

  • Handle and carefully respond to all customer inquiries by building excellent rapport and confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
  • Ability to troubleshoot basic issues related to office technology
  • Comfortable providing live demos with customers over video
  • Create, build and nurture relationships with customers by providing a unique Setup experience
  • Able to communicate technical aspects of our products in non-technical terms
  • Deliver an incredible Personal Setup session online including; positioning, demonstrating and sharing features of products Requirements
    • Over 18 years of age
    • Ability to type 35 wpm
    • High School Graduate or GED
    • Basic computer aptitude in Windows and/or Mac Soft Skills
      • Positive and outgoing attitude
      • Excellent communication (oral and written skills) with interpersonal and presentation skills
      • Creative problem solver
      • Active listening
      • Comfortable working with ambiguity
      • Team player We Highly Prefer
        • 6 months call center and/or tech support experience
        • Availability to work various shifts
        • Logical problem-solving skills, ability to multi-task, and ability to utilize the client approach to troubleshooting
        • Organization and work prioritization skills
        • Availability to work various shifts
        • Familiarity with iOS and/or MacOS, or compatable technology, is preferred Being One of Our People
          It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

          Teleperformance is an Equal Opportunity Employer

          Associated topics: agent, agente de servicio al cliente, associate, call center, customer service specialist, service, system support, technical assistant, telephone service representative, tsr

Keywords: Teleperformance, Meridian , Customer Service Rep (Call Center) (Meridian,ID), Sales , Meridian, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Broker in Charge - 3 yrs exp
Description: Fathom Realty is expanding nationally. We are currently seeking a Broker in charge in your area. The perfect candidate should possess an entrepreneurial passion, desire to be an owner and partner in building (more...)
Company: Fathom Realty
Location: Boise
Posted on: 08/19/2019

Independent Contractor Customer Service Agents
Description: Independent Contractor Customer Service Agents Position Type: Temporary Independent Contract with possibility for longer term. Compensation: Hourly base plus per minute comp, up to 10.00 per hour Start (more...)
Company: mommy jobs on line
Location: Nampa
Posted on: 08/19/2019

Seeking Sales Professionals
Description: Nationwide benefits company seeking individuals interested in work from home.
Company: AP USA
Location: Boise
Posted on: 08/20/2019


Customer Service Representative in Boise, ID
Description: br br CUSTOMER SERVICE REPRESENTATIVE IN BOISE, ID br br Requisition ID br br 2019-6755 br br Location br br US-ID-Boise br br Employment Type br br Regular Full-Time br (more...)
Company: American Medical Response
Location: Boise
Posted on: 08/19/2019

Sunglass Hut - Sales Manager
Description: SunIRef:Sales:title Sunglass Hut - Sales Manager Luxottica Group 2,840 reviews - Boise, ID 83704 Luxottica Group 2,840 reviews Read what people are saying about working here. Requisition ID: Store (more...)
Company: Luxottica Group
Location: Boise
Posted on: 08/19/2019

Business Development Sales and Marketing Professionals
Description: We are an independent virtual sales and distribution company for the creators of award winning clinical transformative personal care skincare products for men and women. We are recruiting top flight account (more...)
Company: Victoria Skincare LLC Dermreps.com
Location: Boise
Posted on: 08/19/2019

Virtual / At Home Customer Service Representative
Description: Got a bad case of the Mondays Bad hair day Tired of sitting in traffic Let Omni Interactions make everyday a Friday Were looking for at-home agents to assist
Company: Omni
Location: Nampa
Posted on: 08/20/2019

Industrial Automation Sales
Description: Columbia Electric Supply, Boise, ID is looking to add a new member to our local sales team. We are looking for the right person to manage established accounts and grow new business. The right candidate (more...)
Company: COLUMBIA ELECTRIC SUPPLY
Location: Boise
Posted on: 08/19/2019

Inside Sales Support Representative
Description: Our National Sales Support NSS representatives are a crucial part of the company's sales organization, driving a large portion of our lead generation. In this position, you must share our passion for (more...)
Company: Paylocity
Location: Boise
Posted on: 08/19/2019

PT/FT Customer Service Reps Needed
Description: Elite Nationwide Company Seeks Customer Service Reps to talk to our Prospective Clients about our
Company: Ameriplan
Location: Meridian
Posted on: 08/20/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Meridian RSS job feeds