CUSTOMER SERVICE REPRESENTATIVE
Company: FloForm Countertops
Location: Meridian
Posted on: August 5, 2022
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Job Description:
Description Position at FloForm Countertops Are you ready to
join a growing and successful organization? Are you interested in
doing your part to represent and promote a brand that homeowners
trust? This may be the position you have been waiting for!!With 14
branches and four manufacturing facilities located in the Pacific
Northwest and Western Canada, FLOFORM Countertops manufactures,
sells and installs over 20,000 premium surface countertops a year.
Established in 1961, FLOFORM is proud to be one of the Best Managed
Companies in North America.Required immediately, our LOCAL BOISE
BRANCH is seeking a FULL TIME CUSTOMER SERVICE
REPRESENTATIVEDesired Skills & Experience:High School Diploma with
1 - 2 years customer service experience in similar industry1-2
years estimating blue print, and completing measurements and take
offsBasic computer skills with experience using Microsoft Office
products and ability to learn other software programsAbility to
solve problems as they ariseStrong understanding of measurements
and fractionsDuties and Responsibilities:Inputs orders/quotes into
the computer system and confirms availability of productInforms
customer of unit prices, shipping date, anticipated delays, and any
additional information needed by customer, using mail or
telephone.Responds to inquiries and complaints, and coordinates
activities with other departments as necessary; escalates
complaints to supervisor as requiredEstablishes proactive
communication with customers to ensure understanding of product
orderedHandles quality and service issues to develop/maintain
customer loyaltyEnsures orders are priced accurately and invoices
are issued promptlyResolves
pricing/invoicing/credit/payment/shipping discrepancies for
customer with the appropriate department(s)Ensures that orders are
put into production on time to meet pickup and delivery
schedulesMay handle warranty and service issues as they ariseOther
duties as assignedFLOFORM is proud to offer the successful
candidate:Competitive salaryMedical/RX/Dental/Vision
benefits/PTOCompany paid Life/ADD insuranceCompany paid EAP
planMedical and Dependent FSA planOpportunity to participate in the
company 401k planFLOFORM Counter-tops offers a positive and fun
working environment that rewards those who share in our mission:
"To consistently provide our Customers the best counter-top
purchasing experience available." Should this opportunity be of
interest to you, contact us today!!!Submit a resume online, or call
TOLL FREE 1-844-291-9232 To learn more about us we encourage all
applicants to visit our website at www.floform.com.We are an Equal
Opportunity Employer
Keywords: FloForm Countertops, Meridian , CUSTOMER SERVICE REPRESENTATIVE, Sales , Meridian, Idaho
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