International Logistics Specialist, OTI (Boise)
Company: Ocean Network Express
Location: Boise
Posted on: April 20, 2024
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Job Description:
Job description: Job Description International Logistics Specialist
(Boise) Job Family: Cargo Management Job Title: International
Logistics Specialist (Boise) Role Summary: Position is responsible
for the successful execution of the Boise International Logistics
Service process. Required to follow policies and procedures to
provide an optimal level of customer service. Responsible for
customer support by coordinating cargo bookings, resolving
logistical challenges for outbound cargo, and providing product and
service information. Additional Responsibilities: Assist with the
daily tactical processes that ensure smooth movement of high-value
export cargo moving out of North America. Assist with customer
inquiries and concerns. Troubleshoot and resolve complex challenges
involving cargo movement including customs, logistical and
technical challenges. Document and update customer records based on
interactions. Develop and maintain a knowledge base of evolving
products and services. Create and coordinate international bookings
for containerized freight. Core Required Skills and Competencies:
Ability to prioritize and multitask Critical thinking skills
Positive and professional demeanor Ability to build rapport with
clients Excellent written and verbal communication skills
Function-Specific Required Skills and Competencies: Previous
experience in logistics, customer service, sales, or other related
fields is a plus Gsuite or Microsoft Office experience is required.
Customs and logistics knowledge is a plus but not required.
Required Minimum Years Experience: 0 to 2+ function-related
Required Minimum Education: Bachelor's Degree Preferred Seeked
profile:Position is responsible for the successful execution of the
Boise International Logistics Service process. Required to follow
policies and procedures to provide an optimal level of customer
service. Responsible for customer support by coordinating cargo
bookings, resolving logistical challenges for outbound cargo, and
providing product and service information.
Keywords: Ocean Network Express, Meridian , International Logistics Specialist, OTI (Boise), Professions , Boise, Idaho
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