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Brand CSM, Spanish, Portuguese Speaking

Company: Clarivate Analytics US LLC
Location: Meridian
Posted on: June 11, 2019

Job Description:

CLARIVATE ANALYTICS CLIENTS ARE THE TRAILBLAZERS AND RISK TAKERS WHO COME UP WITH LIFE-CHANGING IDEAS. WE RE LOOKING FOR OUR OWN TRAILBLAZERS TO HELP US KEEP PROVIDING CLIENTS SOME OF THE WORLD S MOST TRUSTED BRANDS, SPANNING SCIENTIFIC AND ACADEMIC RESEARCH, PATENT ANALYTICS, PHARMACEUTICAL AND BIOTECH INTELLIGENCE AND IP MANAGEMENT.

WE RE AN INDEPENDENT OWNED COMPANY WITH A RICH HERITAGE AND A BOLD ENTREPRENEURIAL MISSION. IF YOU RE EXCITED BY THE THOUGHT OF HELPING PEOPLE AND ORGANIZATIONS GO FROM NEW IDEAS TO LIFE-CHANGING INNOVATIONS FASTER, WE RE EXCITED TO CONSIDER YOU FOR A POSITION AT CLARIVATE.

Clarivate Analytics clients are the trailblazers and risk takers who come up with life-changing ideas. We are looking for our own trailblazers to help us keep providing solutions for some of the world s most trusted brands, spanning scientific and academic research, patent analytics, pharmaceutical and biotech intelligence and IP management. We are an independent owned company with a rich heritage and a bold entrepreneurial mission. If you are excited by the thought of helping people and organizations go from new ideas to life-changing innovations faster, we are excited to consider you for a position at Clarivate.

MarkMonitor, a leading enterprise brand protection solution and a Clarivate Analytics flagship brand, provides advanced technology and expertise that protects the revenues and reputations of the world's leading brands. In the digital world, brands face new risks due to the Web's anonymity, global reach and shifting consumption patterns for digital content, goods and services. Customers choose MarkMonitor for its unique combination of advanced technology, comprehensive protection and extensive industry relationships to address their brand infringement risks and preserve their marketing investments, revenues and customer trust.

JOB RESPONSIBILITIES:

* Effectively manage full life-cycle of service engagement

* Create adaptive solutions to address specific client needs

* Manage client expectations and service requirements

* Effectively develop and communicate data-driven recommendations

* Leverage internal and external software tools at expert level

* Work closely with internal team to create monthly deliverables

* Quickly identify and adapt to industry trends and client requirements

* Some travel may be required

MINIMUM REQUIREMENTS:

* Minimum of BA/BS, Master s Degree preferred

* Strong analytical and communication skills

* Must be self-motivated, flexible, and adaptable to client & organizational changes

* Ability to work independently with minimal supervision

* Detail-oriented

* Works well under pressure

* Excellent time/deadline management skills

* Team player

* Spanish and/or Portuguese language skills preferred

WINNING REQUIREMENTS:

* 5+ years of Client Service or equivalent experience

* Corporate Client Service and/or Consulting experience a plus

* Background in Account & Project Management desirable

* Knowledge of trademark laws and internet practices is a plus

ABOUT MARKMONITOR:

MarkMonitor the world leader in brand protection safeguards the revenues and reputations of more than half of the Fortune 100 brands in the rapidly evolving digital world. Using a SaaS delivery model, advanced data technology, and domain expertise, MarkMonitor addresses Domain, Brand, Piracy, and Fraud risks that brands face due to the web's anonymity, global reach, and shifting consumption patterns for digital content, physical goods, and services.

Headquartered in San Francisco, MarkMonitor, part of Clarivate Analytics maintains the autonomy of a small company, with the additional benefits of stability and extended customer reach that comes with being part of a large company. Thanks to our startup roots, we continue to be a fun, casual, and creative place to work, and continually attract people who are bright, ambitious, confident, and customer-focused with a strong desire to win. We hire the best, and, as part of Clarivate Analytics, are free of any hiring biases.

CLARIVATE ANALYTICS, formerly the IP & Science business of Thomson Reuters, accelerates the pace of innovation by providing trusted insights and analytics to customers around the world, enabling them to discover, protect and commercialize new ideas, faster. As the owners, curators and analysts of the most complete and authoritative knowledgebase, Clarivate will continue to deliver the products and services that customers have come to trust and value. Clarivate s many well known brands include the Web of Science, Cortellis, Thomson Innovation, Derwent World Patents Index, Thomson CompuMark, MarkMonitor and TechStreet, among others. We are committed to using best-in-class technology that enables expert solutions to be delivered consistently and with confidence. Customers at the leading edge of innovation, rely on our combination of technology, judgment and long-established experience to help grow their businesses. Those working within the lifecycle of innovation who strive to make a difference are at the heart of what we do.

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.

It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.

Keywords: Clarivate Analytics US LLC, Meridian , Brand CSM, Spanish, Portuguese Speaking, Other , Meridian, Idaho

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