Trust and Safety Counselor - ON SITE
Company: PSG Global Solutions
Location: Boise
Posted on: April 23, 2024
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Job Description:
The OpportunityDescriptionWe're looking for a T&S Counselor
- On Site, working in the Healthcare Systems & Services industry in
Boise, Idaho, United States.Content moderators perform the crucial
service of evaluating user-generated content for its potential to
harm others. Due to the nature of their work, they can be exposed
to traumatic images and content, and to remain healthy, they need
to develop and maintain resiliency to protect them from potential
harm caused by the very nature of their job.The On-site Trust and
Safety Counselor establishes a trusted relationship with the
personnel they support through one-on-one and group sessions, as
well as ongoing wellness programming, specifically designed to
improve resiliency and mitigate the impact of viewing disturbing
images and content. Our Counsellors compassionately help employees
with personal, family and work-related concerns, so they feel more
supported and able to perform at their best in all aspects of their
lives.Your SuccessOur client offers all work equipment and a
comprehensive new-employee training program to help you develop the
knowledge and skills that will set you up for success in your role
and in supporting our members.Invested in youYou'll have the
ability to pursue your ambitions and grow your career. We've got
you covered with a total rewards package that includes robust
Medical coverage, as well as Dental & Vision benefits, tuition
assistance, 401(k) savings plan with company match, paid time off
(PTO), paid holidays, Employee Assistance Programs and Wellness
Programs.CompensationHourly rate starting at $33-36 per hour. Paid
lunch, benefits, and paid time off included.Shift differentials
available for evening and overnight shifts.Overtime
opportunities.24x7x365, and non-traditional shifts are
availableHours/ShiftBoth full-time (40 hours/week) and part-time
positions are available. These positions operate in a 24x7x365
environment and shifts for all times of the day and days of the
week are available. It may be necessary, given the business need,
to work occasional overtime.Job SummaryProvide scheduled and
on-demand one-on-one counseling sessionsProvides information and
schedules clients requesting services.Obtains and records intake
case information in Care Management System.Provides in moment
support as appropriate.Provides short term brief wellbeing and /or
therapeutic interventions.Provides consultation, recommendations,
referrals, and other forms of assistance as appropriate.Provides
members with appropriate referral based on clinical needs and
insurance when clinically appropriate.Lead wellness and group
therapy sessionsProvides workshops or training, as may be
requested.Facilitatew group wellness activities including peer
group support, team building sessions and other engagement
events.Implementw group creative intervention practices, for
example, guided mindfulness mediation, and mindful movement.Assists
in providing access to wellness resources.Provide staff assistance
for onsite personnelAssesses crisis situations and take appropriate
action; provide crisis /urgent intervention as may be needed and
appropriate, and disruptive or critical event responses.Provides
consultation to client leadership on concerns about employee safety
or workplace behavior.Attends monthly business reviews.Provides new
hire check in sessions and support offboarding of team
members.Collaborates with colleagues and others to provide
excellent service and experience, and to support professional
operations and environmentParticipates in regular supervision and
consultation as needed /appropriate to any case.Maintains reliable
attendance and timely arrival being ready to work as
scheduled.Maintains licenses in good standing, and related
credentials if applicable.Miscellaneous duties as assigned by
Program manager.Meets objectives for service quality.Documents all
contacts with clients and pertinent others accurately, completely,
and concisely.Flexibility of work hours to deliver services to
other staff /shifts or provide DEM support as may be needed.Our
ClientOur client has won multiple awards in the healthcare and
pharmaceutical industries. They put their people first. In a world
where everyone is often too busy to help others, our client
recognizes that their team provides an invaluable service and has
the power to greatly impact people's lives. That's why our client
makes every effort to invest in their people, and to ensure that
all their employees feel supported from day one.Experience Required
for Your SuccessEducation: Master's degree in social work, Mental
Health Counseling, Marriage and Family Therapy or a doctorate
degree in PsychologyCurrent unencumbered state licensure,
including:LMSW - Licensed Master Social WorkerLPC - Licensed
Professional CounselorLAMFT - Licensed Associate Marriage and
Family TherapistLCSW - Licensed Clinical Social WorkerLCPC -
Licensed Clinical Professional CounselorLMFT - Licensed Marriage
and Family TherapistPsyD - Doctor of PsychologyPhD - Doctor of
Philosophy (in Psychology)Experience: A minimum of three years
graduate level experience, providing direct service in a behavioral
health setting including assessment and case management.Experience
providing presentations, consultation with team and company leaders
and brief interventions is preferred.A combination of graduate and
bachelor's level experience including behavioral healthcare,
Employee Assistance or work with Occupational health or a community
healthcare system will be considered.English language proficiency
is required. Spanish language proficiency is preferred.
Keywords: PSG Global Solutions, Meridian , Trust and Safety Counselor - ON SITE, Other , Boise, Idaho
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