Patient Access Specialist - Graveyard Nampa/Meridian

Company: St. Luke's Health System
Location: Meridian
Posted on: May 28, 2023

Job Description:

Overview
Come join the Patient Access Registration Team.
St. Luke's is looking for customer service minded people to become Patient Access Specialists to work graveyard and swing shifts . Must be willing to work overnight.
Do you have amazing people skills?
Do you enjoy the rush of the hospital?
Do you have administrative ability with computers and office equipment?
We are excited to be hiring a motivated staff of professionals with excellent customer service skills and administrative knowledge to assist our patients from the front line. These people are most often the first person our patients see when they enter the hospital! St. Luke's takes pride in our involvement in the community and it is of utmost importance to us that we have kind, professional folks helping our most important asset - our patients!
Job Summary:
The Patient Access Specialist is responsible for responding to patient, provider, and department needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, scheduling, referral coordination, and general inquiries from patients, providers and the general public.
We are looking for people who have compassion and a kindness for our community who want to help our most important asset in their times of need.
Key Skills for his job:

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  Phone skills - the ability to clearly and calmly communicate over the phone
  
  
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  Great email communication skills - Professional writing ability
  
  
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  Administrative knowledge and the ability to pick up new computer programs quickly
  
  
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  Attention to detail
  
  
  This is a great team that is looking for someone who wants to enjoy what they do and have fun with the people they work with!
  Responsibilities
  
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    Supports an exceptional experience through all customer interactions, ensuring professional, timely and accurate communication- both verbally and in writing.
    
    
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    Supports a perspective payment program by communicating organization policies, financial options, explaining insurance coverage/non-coverage.
    
    
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    Utilize a variety of technology, tools, and resources to support departmental workflows.
    
    
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    Performs one of the following workflows with attention to detail, accuracy and efficiency:
    
    
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    • Call front lining
      
      
      
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      • Patient Registration
        
        
        
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        • Scheduling
          
          
          
          Qualifications
          
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            Education: High School Diploma or Equivalent.
            
            
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            Experience: 0 years.
            
            
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            Licenses/Certifications: None
            
            
            Why St. Luke's
            A strong, talented staff is at the heart of St Lukes Health System. We are the state's largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We're proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
            *St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
            Default: Location : City Meridian
            Category Admin/Clerical/Customer Support
            Work Unit Patient Access Administration System Office
            Position Type Full-Time
            Requisition ID 2023-69382
            Default: Location : Location US-ID-Meridian
            Work Location : Name 520 S Eagle Rd, Meridian, Meridian Medical Center

Keywords: St. Luke's Health System, Meridian , Patient Access Specialist - Graveyard Nampa/Meridian, Other , Meridian, Idaho