Company: Order Desk
Posted on: January 16, 2022
Order Desk is a multi-channel order management app that helps
ecommerce merchants automate, organize and control their order
fulfillment process. Our customers include merchants new to
ecommerce, fulfillment companies managing stores for their clients,
and internationally-recognized people and brands-to name a few.
We believe that:
Customer Support is essential to making a good product. The
problems and questions our customers bring to us are what create
the foundation of every project we work on, so at Order Desk, we
all do support. When we all help with support, everyone in our
company is in tune with our customers and knowledgeable about our
product and the way it's being used.
A healthy culture brings purpose to our work. We are invested in
each other, we lift each other up, and we respect that we are each
human with lives, interests, and struggles outside of our jobs. We
are serious about everyone on our team feeling safe, comfortable,
and valued at work.
Being self-funded keeps us invested. We care about what we do, so
we're in it for the long haul and are committed to growing
responsibly and working creatively within the constraints of our
own progress. Our goal is to make a useful, accessible product
based on the needs of our customers, not the demands of
Remote work is the future. Being a remote company offers us
valuable and diverse insight from a team of people all around the
world. We believe in honoring the freedom to live our lives and
care for our families and ourselves while practicing the
self-discipline it takes to responsibly and successfully get our
work done from wherever we choose to work.
About The Role
We can humbly admit that hiring quality talent is challenging.
Order Desk is a company of just 16 people, though thousands of
people have applied for jobs at our company in recent years. We
plan to keep hiring, and you will be the first point of contact for
our applicants once hired.
Your main responsibilities will include consulting with the People
Operations Coordinator on learning and leading our hiring process
top to bottom, developing applicant selection criteria, sourcing
suitable candidates through a variety of channels, writing and
publishing job ads, and vetting and interviewing potential
candidates. In times where we aren't actively hiring, you will also
be responsible for administrative responsibilities relating to the
financial, accounting, planning, and organizational side of Order
And, while everyone at Order Desk does answer support emails, this
role is one that will take a step back from those responsibilities.
Having an understanding of how our team works together to support
our customers will be crucial to understanding the needs of our
team, so how we do support, the tools we use, what our app does,
and why our customers come to us will be part of your training, but
day-to-day support work will not be expected for this role.
This role will operate during US business hours, however, you can
live anywhere in the world so long as those hours are feasible for
You have proven work experience as a talent coordinator, a
recruiter, or a similar role in the hiring and recruiting space
You have experience sourcing candidates through social media,
resume databases, and professional networks
You understand the differences between the various roles within
You have excellent verbal and written communication skills
You enjoy creating unique solutions to complex processes
You are effectively able to propose your ideas, set up new
procedures, and lead initiatives from conception to completion
You are a keen observer, a strong communicator and are eager to
learn from your colleagues and excited to teach them what you
Your EQ is off the charts, you naturally care about people and
their wellbeing. You also care about the success of your team, and
you have the confidence and the initiative to pursue and accomplish
your own projects and goals.
You have the self-discipline and motivation to work independently
and honestly in a remote company.
You enjoy the balance between fun and professionalism.
You speak and write English fluently.
This is a full-time position. The salary for this role is $55K
Our international team members are hired as contractors but
considered full, permanent members of our team. For US team
members, health coverage is included. For international team
members, if required for your location, health benefits can be
discussed as part of your compensation package.
All team members get 3-4 weeks of flexible paid time off per year,
six paid holidays, a technology upgrade program, and
profit-sharing. When our company is successful, we all share in
We get together in person once or twice a year for a company
retreat-which we look forward to doing again when the pandemic is
We are not expecting a cover letter and would rather you spend the
time thoughtfully answering the questions we have listed. There are
a few steps to our application process:
If you are moved to the next round, we will contact you to let you
know the next steps. At the conclusion of the hiring process, we
will follow up with everyone who applied. We appreciate your
patience while we review each application!
Keywords: Order Desk, Meridian , Talent Coordinator, Other , Meridian, Idaho
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