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Talent Coordinator

Company: Order Desk
Location: Meridian
Posted on: January 16, 2022

Job Description:

Order Desk is a multi-channel order management app that helps ecommerce merchants automate, organize and control their order fulfillment process. Our customers include merchants new to ecommerce, fulfillment companies managing stores for their clients, and internationally-recognized people and brands-to name a few.

We believe that:
Customer Support is essential to making a good product. The problems and questions our customers bring to us are what create the foundation of every project we work on, so at Order Desk, we all do support. When we all help with support, everyone in our company is in tune with our customers and knowledgeable about our product and the way it's being used.
A healthy culture brings purpose to our work. We are invested in each other, we lift each other up, and we respect that we are each human with lives, interests, and struggles outside of our jobs. We are serious about everyone on our team feeling safe, comfortable, and valued at work.
Being self-funded keeps us invested. We care about what we do, so we're in it for the long haul and are committed to growing responsibly and working creatively within the constraints of our own progress. Our goal is to make a useful, accessible product based on the needs of our customers, not the demands of investors.
Remote work is the future. Being a remote company offers us valuable and diverse insight from a team of people all around the world. We believe in honoring the freedom to live our lives and care for our families and ourselves while practicing the self-discipline it takes to responsibly and successfully get our work done from wherever we choose to work.

About The Role

We can humbly admit that hiring quality talent is challenging. Order Desk is a company of just 16 people, though thousands of people have applied for jobs at our company in recent years. We plan to keep hiring, and you will be the first point of contact for our applicants once hired.

Your main responsibilities will include consulting with the People Operations Coordinator on learning and leading our hiring process top to bottom, developing applicant selection criteria, sourcing suitable candidates through a variety of channels, writing and publishing job ads, and vetting and interviewing potential candidates. In times where we aren't actively hiring, you will also be responsible for administrative responsibilities relating to the financial, accounting, planning, and organizational side of Order Desk.

And, while everyone at Order Desk does answer support emails, this role is one that will take a step back from those responsibilities. Having an understanding of how our team works together to support our customers will be crucial to understanding the needs of our team, so how we do support, the tools we use, what our app does, and why our customers come to us will be part of your training, but day-to-day support work will not be expected for this role.

This role will operate during US business hours, however, you can live anywhere in the world so long as those hours are feasible for you.

Requirements

You have proven work experience as a talent coordinator, a recruiter, or a similar role in the hiring and recruiting space

You have experience sourcing candidates through social media, resume databases, and professional networks

You understand the differences between the various roles within organizations

You have excellent verbal and written communication skills

You enjoy creating unique solutions to complex processes

You are effectively able to propose your ideas, set up new procedures, and lead initiatives from conception to completion

You are a keen observer, a strong communicator and are eager to learn from your colleagues and excited to teach them what you know.

Your EQ is off the charts, you naturally care about people and their wellbeing. You also care about the success of your team, and you have the confidence and the initiative to pursue and accomplish your own projects and goals.

You have the self-discipline and motivation to work independently and honestly in a remote company.

You enjoy the balance between fun and professionalism.

You speak and write English fluently.

Benefits

This is a full-time position. The salary for this role is $55K USD/year.

Our international team members are hired as contractors but considered full, permanent members of our team. For US team members, health coverage is included. For international team members, if required for your location, health benefits can be discussed as part of your compensation package.

All team members get 3-4 weeks of flexible paid time off per year, six paid holidays, a technology upgrade program, and profit-sharing. When our company is successful, we all share in that success.

We get together in person once or twice a year for a company retreat-which we look forward to doing again when the pandemic is behind us.

To Apply

We are not expecting a cover letter and would rather you spend the time thoughtfully answering the questions we have listed. There are a few steps to our application process:
Application Questions
Follow-Up Questions
Video Response
Interview(s)

If you are moved to the next round, we will contact you to let you know the next steps. At the conclusion of the hiring process, we will follow up with everyone who applied. We appreciate your patience while we review each application!

Keywords: Order Desk, Meridian , Talent Coordinator, Other , Meridian, Idaho

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