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Retail Operations Manager

Company: Sodexo
Location: Meridian
Posted on: September 7, 2021

Job Description:

Unit Description:

A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. Sodexo is seeking a Retail Operations Manager for a large University in Western Idaho. Enjoy Major Holidays and campus breaks OFF! Our Retail Operations Manager will oversee Retail Dining venues including a combination of Local Brands and Sodexo Brands. Strong marketing and merchandising background preferred to drive retail sales with a focus on share of wallet and executing an innovative strategy to grow revenue.


We are looking for a positive innovative, strategic business leader who loves developing strong teams and creating an excellent student dining experience, furthering our reputation as an academic leader in the northwest.This high-profile account enjoys strong client interaction and success in this role requires experienced professional polish and a desire to pursue on-trend innovations. This is a great opportunity for an experienced leader to lead a talented team of professionals offering a benchmark student dining experience.



We are looking for candidates who will:

  • Have oversight of day-to-day retail operations
  • Deliver high quality food service
  • Achieve company and client financial targets and goals
  • Develop and maintain client and customer relationships
  • Develop strategic plans
  • Create a positive environment
  • Ensure Sodexo Standards are met


The ideal candidate will have the following:

  • Strong leadership and communication skills
  • Proven client relationship skills
  • Successful customer service skills

Click to Learn more about Sodexo’s Benefits  


Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Management jobs.

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary:

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
Key Duties
-Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
-Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
-Manages cash handling protocols & control procedures according to Sodexo policies.
-Maintains client satisfaction for food quality & customer service.
-Accountable for the execution of service quality by maintaining the highest level of delivery.
-Supervises day-to-day work activities of food service workers, supervisors & managers.



Qualifications & Requirements:

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Keywords: Sodexo, Meridian , Retail Operations Manager, Other , Meridian, Idaho

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