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Customer Service

Company: Saltzer Health
Location: Meridian
Posted on: May 3, 2021

Job Description:

POSITION: Customer Service Representative LOCATION: Meridian, ID STATUS: Full Time / Non- Exempt Hourly Saltzer Health is growing and changing, but our values remain true to the vision of our founders. Since 1961, we have cared for generations. We believe in innovation, choice, cost transparency and convenience with a focus on providing quality care for our patients and their families. Join us and you?ll find a culture of teamwork, professionalism and mutual respect. Saltzer Health in Meridian is seeking a Customer Service Representative, CSR. The primary responsibility of the CSR helps support patient access and provides an exceptional patient experience through courteous and professional interactions. This position will be at our new Paramount Urgent Care opening in March. Responsibilities and Duties + Greets patients, schedules appointments, and collects relevant patient demographic and financial information to ensure a comfortable and efficient process. + Utilizes excellent customer service skills to ensure all patients feel informed, at ease and appreciated. + Respond to patient queries and concerns in a professional manner. + Assist patients in filling patient consent forms and payment contract forms. Qualifications and Skills + High School Diploma or Equivalent. + Medical office experience or related customer service experience + Medical terminology background preferred. + Experience with Windows-based technology and keyboarding skills required. Benefits + Competitive salary/compensation + Comprehensive benefits package including Medical, Dental, Vision, Paid Time Off (PTO), Holiday Pay and 401(k)

Keywords: Saltzer Health, Meridian , Customer Service, Other , Meridian, Idaho

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