MeridianRecruiter Since 2001
the smart solution for Meridian jobs

Call Center Customer Service (Meridian,ID)

Company: Teleperformance
Location: Meridian
Posted on: September 10, 2019

Job Description:

About the Company
Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.
We are a team of 300,000 + passionate employees. Located in 80 countries with 400 + facilities and 218,000 workstations.
Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.
Your Impact
Our call center representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities

  • Handle and carefully respond to all customer inquiries by building excellent rapport and confidence, identifying their needs, and taking strategic action in a timely manner
  • Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience
  • Ability to troubleshoot basic issues related to office technology
  • Comfortable providing live demos with customers over video
  • Create, build and nurture relationships with customers by providing a unique Setup experience
  • Able to communicate technical aspects of our products in non-technical terms
  • Deliver an incredible Personal Setup session online including; positioning, demonstrating and sharing features of products Requirements
    • Over 18 years of age
    • Ability to type 35 wpm
    • High School Graduate or GED
    • Basic computer aptitude in Windows and/or Mac Soft Skills
      • Positive and outgoing attitude
      • Excellent communication (oral and written skills) with interpersonal and presentation skills
      • Creative problem solver
      • Active listening
      • Comfortable working with ambiguity
      • Team player We Highly Prefer
        • 6 months call center and/or tech support experience
        • Availability to work various shifts
        • Logical problem-solving skills, ability to multi-task, and ability to utilize the client approach to troubleshooting
        • Organization and work prioritization skills
        • Availability to work various shifts
        • Familiarity with iOS and/or MacOS, or compatable technology, is preferred Being One of Our People
          It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

          Teleperformance is an Equal Opportunity Employer

          Associated topics: agente de servicio al cliente, call center associate, clerk, client, customer care associate, customer service, rep, service representative, support, telephone

Keywords: Teleperformance, Meridian , Call Center Customer Service (Meridian,ID), Hospitality & Tourism , Meridian, Idaho

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Hospitality & Tourism Jobs

Lead Cook
Description: ResponsibilitiesPosition Summary Responsible for the preparation and serving of hot /cold food items, in accordance with the Company s GuestPath Universal Service Standards and applicable Operational (more...)
Company: Delaware North
Location: Boise
Posted on: 09/22/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Meridian
Posted on: 09/21/2019

Seasonal Sales Associate - Franklin Towne Plaza - Carter's
Description: POSITION PURPOSE The Seasonal Sales Associate is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and (more...)
Company: Carters, Inc
Location: Boise
Posted on: 09/21/2019

Associate Team Leader
Description: Are you driven by helping people H R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere. (more...)
Company: H&R BLOCK
Location: Boise
Posted on: 09/22/2019

Cashier - Food
Description: ResponsibilitiesEssential Functions:Cashier duties ul Properly records all transactions via the point of sale system and informs guests of amount owed. li Collects the proper money for food and beverage (more...)
Company: Delaware North
Location: Boise
Posted on: 09/22/2019

Postmates Delivery Driver (Make Your Own Schedule)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We
Company: Postmates
Location: Caldwell
Posted on: 09/21/2019

Current Students Only - Starbucks Barista
Description: This position contributes to Starbucks success by providing legendary customer service to all customers. A Barista creates the Starbucks Experience
Company: Starbucks
Location: Nampa
Posted on: 09/22/2019

Retail Merchandiser
Description: We are seeking new team members for our retail merchandising teams. If you are looking for additional hours, a new opportunity, have retail merchandising experience and/or enjoy working on a variety of (more...)
Company: Match MG
Location: Boise
Posted on: 09/22/2019

Current Students Only - Starbucks Barista
Description: This position contributes to Starbucks success by providing legendary customer service to all customers. A Barista creates the Starbucks Experience
Company: Starbucks
Location: Meridian
Posted on: 09/22/2019

Customer Service; telecommute
Description: Large Dental Program Company is actively searching for Program Specialists with customer service experience. Telecommuting
Company: Myownhomecareer
Location: Boise
Posted on: 09/21/2019

Log In or Create An Account

Get the latest Idaho jobs by following @recnetID on Twitter!

Meridian RSS job feeds