Manager of Account Resolution

Company: United Site Services
Location: Meridian
Posted on: November 19, 2023

Job Description:

About USS

You may not always notice United Site Services, but we are always there - at construction sites, industrial facilities, and live events all across America. We take pride in providing essential services like portable restrooms, hand hygiene solutions, temporary fence, trailer solutions, roll off dumpsters and more, for customers across the country. From state parks to the largest music festivals in the nation, our team is on the road and behind the scenes helping our customers create easy, safe and clean experiences for their employees or patrons. Join a company that makes a difference in communities across the country while providing for yourself and your family.

THE USS DIFFERENCE

• One-stop-shop for temporary site services, offering a full line of portable restrooms, hand hygiene solutions, temporary fence, trailer solutions and more.
• The largest inventory of equipment in the country.
• Coast-to-coast coverage with over 130+ locations in 27 states - and growing!
  Primary Purpose
  
  This position manages and leads the Account Resolutions Department, and will be a hybrid position with some office presence required. Provide high level of customer service to both external and internal customers while protecting the accounts receivable and maximizing cash collection.
  
  Essential Functions
  
  Responsible for the collection and management of the companies Accounts Receivable. Lead and develop the team of Account Resolution Specialist to drive down delinquency and DSO. Implement expectations, teach and track results to manage accountability Ability to create an environment that encourages and rewards teamwork and collaboration Implement and manage processes to reduce bad debt Monitor and negotiate the resolution of high balance and severely delinquent accounts Establish relationships with Operations and Sales leaders to coordinate efforts of resolution Monitor all customer bankruptcies to minimize financial loss Support team with special projects and workflow process improvements Strong knowledge on laws and regulations concerning credit and collection issues, such as lien laws, bonds and forcible guarantees of payment. Excellent oral and written communication skills and ability to tailor communication to audience
  
  Qualifications
  
  Strong understanding of the Company's equipment, products and services; strong oral and written communication skills Excellent planning, organizational, analytical and decision making skills PC proficiency Well-developed clerical and accounting skills. Physical Requirements Sit while answering phones or reply to emails Use hands and fingers to handle, control or feel objects tools or controls Repeat the same movements when entering data See details of objects that are less than a few feet away Speak clearly so listeners can understand Understand the speech of another person Focus on one source of sound and ignore others Hear sounds and recognize the difference between them See differences between colors, shades and brightness
  
  EEO Statement United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
  All full-time employees working an average of 30 hours or more per week are eligible for the below benefits. Part-time employees may be eligible for similar benefits.
  
  • Paid Time Off (pro-rated for Part-Time employees)
  • Paid Holidays
  • Medical/Pharmacy
  • Dental
  • Vision
  • 100% Employer-Paid Short-Term Disability
  • 100% Employer-Paid Long-Term Disability
  • 100% Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • 100% Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
    Physical Requirements
    
    
    • Sit while answering phones or reply to emails
    • Use hands and fingers to handle, control or feel objects tools or controls
    • Repeat the same movements when entering data
    • See details of objects that are less than a few feet away
    • Speak clearly so listeners can understand
    • Understand the speech of another person
    • Focus on one source of sound and ignore others
    • Hear sounds and recognize the difference between them
    • See differences between colors, shades and brightness
      Benefits Summary
      
      All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
      
      • Holiday & Paid Time Off (pro-rated for Part-Time employees)
      • Medical/Pharmacy
      • Dental
      • Vision
      • Employer-Paid Short-Term Disability
      • Employer-Paid Long-Term Disability
      • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
      • Voluntary Employee Life & Accidental Death and Dismemberment
      • Voluntary Spousal Life
      • Voluntary Dependent Life
      • Hospital Indemnity, Accident and Critical Illness
      • Commuter/Transit Account
      • Healthcare Flexible Spending Account
      • Dependent Care Flexible Spending Account
      • Health Savings Account
      • 401(k) with employer match
      • Employer-Paid Employee Assistance Program (EAP)
      • Employee Discounts
        Salary Range
        
        $65,000.00 - $125,000.00 / year
        
        Pay Transparency Statement
        
        At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
        
        EEO Statement
        
        United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Keywords: United Site Services, Meridian , Manager of Account Resolution, Executive , Meridian, Idaho