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Account Manager

Company: Sonepar USA
Location: Meridian
Posted on: May 26, 2023

Job Description:

Be part of something bigger. At Codale Electric, we're proud of the role we've played in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as our role in housing, commercial, and industrial projects of every size throughout the Intermountain West. We strive to be the best wholesale distributor in the area and invite you to be part of building the future.Job SummaryThe Inside Sales Manager will monitor sales metrics and manage the entire sales administration process. They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment. They should also be able to lead and motivate the sales team to achieve specific goals. Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction by performing the following duties. Essential Duties & Responsibilities

  • Advises and instructs subordinates in all aspects of work.
  • Evaluate, develop, and train new employees and review progress of subordinates periodically with Branch or District Manager.
  • Handles difficulties with customers and coworkers with diplomacy and seeks assistance when needed.
  • Establishes goals and objectives for assigned area to meet overall department goals; develops and implements new and revised methods or procedures to improve efficiency and help achieve goals.
  • Resolve customer order problems and complaints promptly. Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
  • Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
  • Identifies and uses appropriate company and/or customer pricing systems.
  • Establishes or improves relationships with customers to better understand sales territory, schedule and customer needs by phone and customer visits.
  • Talks with customers by phone or in person to receive orders for products. Makes phone calls to regular and prospective customers to solicit orders. Back up counter personnel on a needed basis.
  • Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
  • Solicits sale of new or additional products. Sell and promote branch and company -wide promotions and specials as directed.
  • Work with outside salespeople and management on sales strategy, target account development, and any other customer related issues.
  • Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise. Minimum Qualifications
    • Proven work experience as an Inside sales supervisor
    • Hands on experience with CRM software and MS Excel
    • In-depth understanding of the sales administration process
    • Excellent interpersonal and team management skills
    • Strong analytical and organizational skills
    • Numerical abilities and problem-solving attitude Preferred Qualifications
      • College degree in Sales, Business Administration or relevant field; and two to four years related experience and/or training; or equivalent combination of education and experience. #LI-CR1 Why work for Codale Electric Supply?It feels good to drive down the road and say, "I played a part in that." You can be part of a wide array of projects, no matter your role at Codale. Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.About Codale Electric and Sonepar USA Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need. Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. Sonepar entered the US in 1998 and continues to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 400 locations nationwide. For more information, visit.Equal Employment Opportunity Statement
        Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

        EEO is the Law
        Applicants and employees are protected under Federal law from discrimination. To learn more, .

        Pay Transparency Non-Discrimination Provision
        Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, .

Keywords: Sonepar USA, Meridian , Account Manager, Executive , Meridian, Idaho

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