Global Enterprise Support & Receipts Manager HQ GS
Company: Disability Solutions
Location: Boise
Posted on: May 8, 2024
Job Description:
The J.R. Simplot Company is a diverse, privately held global
food and agriculture company headquartered in Boise, Idaho. We are
a true farm-to-table company with an integrated portfolio including
food processing and food brands, phosphate mining, fertilizer
manufacturing, farming, ranching and cattle production, and other
enterprises related to agriculture.SummaryThis role manages the
professional, technical, administrative, and interpersonal
activities of the global support center, document processing, cash
receipts, procure to pay accounting support, and other assigned
processes. As a member of the Enterprise Solutions leadership team,
participate in the creation of an Enterprise Solutions/Customer
support strategy, road map, and strong service level commitments to
ensure high levels of customer services are met for internal and
external customers. Have a relentless focus on continuous
improvement and removes non-value-added activities to ensure a
seamless and simple customer interaction. This role will also
fulfill case management and ad hoc requests from the broader
organization as needed.Key Responsibilities
- Communications: Champions clear communications with team
members, upper management, stakeholders, and up and down stream
process owners/contributors. Promptly elevates significant issues
for visibility and resolution.
- Innovation: Identify, develop, and implement process
improvement solutions by analyzing existing processes and
recommending solutions and new technologies to close gaps and
improve efficiencies. Develop business case & timelines for
proposed projects with high level statements of work, task
definitions & dependencies, resource requirements, complete
schedules & budgets. Manage approved initiatives by directing &
coordinating the implementation team and maintain effective
relationships with IT technical expertise to ensure thorough
analysis, development, and implementation of
software/hardware.
- Internal Controls: Maintains awareness of internal controls,
tests processes to verify control effectiveness, and initiates
corrective actions to strengthen controls when needed.-- Maintains
awareness of, and ensures compliance with, applicable policies,
rules, regulations, and laws.
- Relationships: Works effectively with internal and external
stakeholders to fulfill performance, compliance, productivity, and
customer service expectations.---- Leverages internal resource
skills and expertise.-- Takes ownership of customer
issues/inquiries and ensures they are resolved in a timely
manner.
- Development: Motivates, develops, and manages performance of
individuals and teams.-- Aligns department and individual
contributor goals to those of the organization.
- Measurement: Defines, implements, monitors, and responds to
targeted performance measurements and productivity metrics that
accurately assess the effectiveness of key department
activities.
- Management: Plan, organize, direct, and facilitate successful
completion of assigned support activities in accordance with sound
business practices, known customer requirements, negotiated service
level agreements, applicable internal controls, JRS policies, and
guiding Enterprise Services objectives. Maximizes synergies between
people, process, and technology to ensure the consistent delivery
of accurate, timely, and responsive support services; compliant
with all applicable regulatory agencies and laws.Typical
EducationBachelor's Degree (B.A. or B.S.) from 4-year college or
universityRelevant ExperienceRequired CertificationsOther
InformationJob Requisition ID:--18612Travel Required:--Up to
25%Location(s):--Simplot Headquarters - Boise--Country:--United
States**The J.R. Simplot Company is proud to be an Equal
Opportunity Employer and will consider all qualified applicants for
employment without regard to race, color, religion, national
origin, ancestry, age, sex, gender, gender identity, gender
expression, genetic information, physical or mental disability,
medical condition, sexual orientation, military or veteran status,
marital status, or any other protected status. **
Keywords: Disability Solutions, Meridian , Global Enterprise Support & Receipts Manager HQ GS, Executive , Boise, Idaho
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